Certification Level Certified Reliable internet connectionEstablished lead follow-up processClear responsibility of lead follow-up rolesComplete of certification quizLess than 3% of opportunitues in “Open” stage Bronze Everything in the Certified Level Less than 2% of opportunities in “Open” stage 4.5% 24-month conversion rate 50% of opportunities Closed Won have a warranty registration Silver Everything in the Certified Level0% of opportunities in “Open” stage6.5% or greater 24-month conversion rate70% of opportunities Closed Won have a warranty registration Gold Everything in the Certified Level0% of opportunities in “Open” stage9.5% 24-month conversion rate100% of opportunities Closed Won have a warranty registration Want to be Certified? Haven’t taken the certification quiz yet? Take Quiz Already taken the quiz but not certified? Contact Televerde Success is the sum of small efforts, repeated day in and day out. – Robert Collier